PROBLEM
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POSSIBLE CAUSES
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WHAT TO DO
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No pressure/flow from the machine
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Power cord may be disconnected from machine
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Plug power cord into grounded outlet and make sure connection to machine is secure
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Power switch in the off position
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Make sure power switch is turned to on position
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No power to outlet
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Check for power outage, try another outlet, check if your outlet is controlled by a light switch, check to make sure GFCI and/or breaker aren't flipped
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Equipment malfunction
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Contact Dallas Sleep or manufacturer
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Air from the machine is too hot
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Blocked vent
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Look for and remove any obstructions
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Temperature setting on the humidifier is too high or the temperature in the room is too hot
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Lower the temperature on the humidifier or lower the temperature in the room
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Tubing under the blanket
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Keep the tubing above the blanket while sleeping to lower the air temperature
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Dirty filters
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Clean or replace filters
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Air from the machine is too cold
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Temperature setting on the humidifier is too low or the temperature in the room is too cold
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Raise the temperature on the humidifier or raise the temperature in the room
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Tubing under the blanket
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Keep the tubing under the blanket while sleeping to raise the air temperature
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Dry mouth or nose
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The flow from the CPAP is drying the membranes
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Increase the humidifier settings
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Eye irritation
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Mask may be leaking air into your eyes
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Adjust your mask or headgear to remove leak
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Mouth falls open during sleep
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High pressure levels or mouth breather
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Contact Dallas Sleep about a full face mask or a chin strap
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Air leaks around the mask
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Mask not fitting properly
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Re-adjust your mask and headgear
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Sore on forehead or bridge of nose
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Headgear too tight
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Loosen headgear
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Wrong size mask
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Contact Dallas Sleep
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Inappropriate fitting mask
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Contact Dallas Sleep
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Initial symptoms worsen or reappear (snoring, daytime sleepiness, etc.)
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Weight gain
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Contact Dallas Sleep
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Pressure setting incorrect
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Contact Dallas Sleep
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